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Your enquiry would be managed by a trustworthy and dedicated employee, who is committed to deliver the best service in the industry.
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We will always search for the very best effective solution that meets our customer's requirements, in the shortest possible timescale.
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| You will be kept advised of your enquiry status at all times and never be misled. |
| We believe no one in the industry is as truly committed to meeting our customer's requirements as we are. |
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Britannia Project Management Team
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| Our Project Management Team comprises a Project Manager with overall responsibility for the co-ordination of the project, Project Engineer assisted by Technical Support. Site works are the responsibility of the project manager, and are supervised on a daily basis by a Foreman/Site Supervisor. Larger projects and partnering contracts will be planned and controlled using a planning software system. |
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| Britannia Engineering Team |
| All Britannia Fire & Security engineers are high security screened, and are all experienced and highly trained. Our technical Director oversees the company training programmes and maintains the training records. |
| All engineers go through an extensive training programme; each new recruit is put through general product tuition in house which is customised to the Britannia field of operations, followed by fully supervised on the job training. |
| On successful completion of training all our engineers are re-assessed with any specific product or customer service training being undertaken. |
| Regular on-going training seminars on all new products, services and systems are instigated to ensure Britannia engineers are always well ahead of the field. |
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Some of our Qualified Engineers
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Britannia Customer Service Team
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Our customer service team is committed to providing our customers with professional support and a technical back up service.
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| Your dedicated team is available to guide through every stage, taking responsibility for co-ordination of all your requirements from the initial concept or report to the installation and commissioning and finally to the after sales service and maintenance of your system. |
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